Frequently Asked Questions

(Expand the orange ‘+’ symbol for the answer)

What happens if I cancel and then rejoin later?

First, you can at any time export any or all of your data in the online Composer Catalog database to an Excel or CSV file. 

But in order for Composer Catalog Online to work with the data, it needs to be in a certain database struction. At the current time, there is no way to export this database structure. So, if you decide to stop the subscription and continue down the road, you will have to enter the information in again (you could also import a Composer Catalog desktop export, if you have one of those files).

We will definitely be looking into a way that we can somehow archive your online database, in case you decide to cancel and then sign up down the road. This way, you can hit the ground running with where you left off in your catalog.

Does Composer Catalog write metadata into audio files?

At this time, Composer Catalog does not write metadata into the actual physical audio files.

Are you planning any new features in the future?

ABSOLUTELY! There is already a list of new features and options that are lined up for the next big update.

Wait..wasn't there a desktop version?

Composer Catalog originally launched as a desktop application. While it’s no longer available for purchase, it hasn’t been fully retired. That said, my current focus is on building an exceptional online platform. To be honest, I’d rather invest development time into new features that benefit everyone –  instead of troubleshooting compatibility issues with the latest Windows/macOS updates!

I’m moving from the desktop version to the online version. What should I do?

Transitioning is simple. Just drag and drop your Composer Catalog database file and any linked audio files into the online app. Everything uploads automatically, and your data will be ready to use in the cloud — no manual setup required. There is a video that goes over the entire process. You can view it below.

I’d also suggest keeping your Composer Catalog Desktop export somewhere safe—at least until you’ve verified that all your data has uploaded correctly. If you run into any issues, feel free to reach out to support and we’ll help you get everything sorted.  support @ composercatalog . com

 

 

Do I need to upload audio files or documents?

You do not have to upload anything. This is just an added option for users that want to have access to their files online in the Composer Catalog application. BUT, if you are converting from the desktop app and importing your data via .sdf or .cda file (the database export), I strongly suggest that you import your audio files at that point. The reason is you can do it in one drag and drop. If  you choose to do it later in time, you would have to add your audio files one track at a time.

Is there a money back refund?

We do not offer refunds. A free 30-day trial is available, limited to 10 tracks per account. This should give you a clear sense of whether the program fits your workflow.

Can I share data from the desktop version and online version?

The only way to share data is if you were doing an initial database import from Composer Catalog Desktop to Composer Catalog Online. I would not advise running both versions (desktop and online). The advice would be to pick a platform and stick with that platform.

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